399tk Privacy Policy — Our Commitment to Protecting Your Data

399tk (https://399tk.bet) is deeply committed to your privacy. This Privacy Policy explains what information is collected from users of the 399tk platform, how that information is used, and the steps we take to keep it secure.

By creating an account or using the 399tk platform, you are considered to have accepted this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our platform.

We believe transparency is the foundation of trust. That's why 399tk's Privacy Policy is written in plain language, so every member in Bangladesh can clearly understand how we handle their data.

399tk collects your information in several ways. The purpose behind each piece of data is clearly defined, and only necessary information is collected.

Information Provided Directly:

• Name, email address, mobile number, and date of birth — collected at the time of account registration.
• National ID, passport, or driving license details — collected during KYC verification.
• Your Mobile Pay, Nagad, or Rocket account number — used for payment processing.
• Messages and complaints submitted to the support team.

Automatically collected data:

• IP address, device type, operating system, and browser information.
• Login times, session duration, and a list of pages visited on the platform.
• Betting and transaction history.
• Data collected through cookies and similar tracking technologies.

399tk uses your data only for specific, legitimate purposes — never unnecessarily or without your consent.

• To create, manage, and verify your account.
• To process all financial transactions, including deposits and withdrawals.
• To provide bonuses, promotions, and personalized offers.
• For customer service and support purposes.
• To prevent fraud, money laundering, and other illegal activities.
• To improve platform services and develop new features.
• To fulfil legal obligations and maintain compliance with regulatory authorities.
• To send important updates and promotional messages via email or SMS (with your consent).

399tk never sells your personal data or shares it with third parties for advertising purposes. However, sharing may be necessary in certain specific situations.

Data may be shared with:

• Payment Processors: To process transactions with payment service providers such as Mobile Pay, Nagad, and Rocket.
• KYC Verification Providers: With trusted verification services to confirm your identity.
• Legal Authorities: In response to court orders, government investigations, or regulatory authority requests.
• Technology Partners: With software and hosting providers necessary to operate the platform, all bound by strict confidentiality agreements.
• Business Changes: In the event of a merger or acquisition of 399tk, with the new operating entity.

399tk uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help improve the platform's functionality.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and support core site functionality — these cannot be disabled.
• Performance Cookies: To monitor site performance and identify technical issues.
• Functional Cookies: To remember your preferences and settings, such as language selection.
• Analytics Cookies: To analyze user behavior and improve the platform.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

399tk uses industry-leading security technology to protect your data. Our security measures are continuously updated and reviewed.

• 256-bit SSL/TLS encryption is applied to all data transfers.
• Passwords and sensitive information are never stored in plain text.
• Two-Factor Authentication (2FA) is available.
• Regular security audits and patches are applied to our servers.
• Instant alerts are sent for suspicious logins or transactions.
• Brute force protection is in place to prevent unauthorized access to accounts.

399tk does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration of account activity and a minimum of 5 years after closure.
• Transaction Records: At least 7 years where required by law.
• KYC Documents: Up to 5 years after verification.
• Support Messages: 2 years after resolution.
• Cookie Data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.

Once the retention period expires, data is securely deleted or anonymized.

Every member of 399tk has the following rights regarding their personal data. To exercise any of these rights, email us at support@399tk.bet.

399tk strictly refrains from serving anyone under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor's data has been collected by mistake, that account will be closed and the data deleted immediately.

If a parent or guardian suspects their child is using 399tk, please contact us at support@399tk.bet.

The 399tk platform may integrate various third-party services, such as game providers or analytics tools. These third parties maintain their own privacy policies.

• Game software providers may process data independently on their own platforms.
• 399tk is not responsible for the privacy practices of third-party services.
• We only work with third parties that meet high standards of data protection.
• We recommend reading the privacy policy of any third-party service before using it.

399tk reserves the right to update this Privacy Policy at any time. Members will be notified of significant changes via email or platform notifications.

• The date of each update will be clearly displayed at the top of the page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Re-consent may be required for significant changes.

For any questions, concerns, or requests regarding the Privacy Policy, please reach out to the 399tk support team. We are committed to responding promptly and effectively.

• Email: support@399tk.bet
• Live Chat: Available on the platform 24/7.
• Response Time: Usually within 24 to 48 hours.